“Pengaruh Kualitas Pelayanan Terhadap Kinerja Pegawai Bank”. Derivatif: Jurnal Manajemen Ekonomi dan Akuntansi 1, no. 1 (May 25, 2025): 28–34. Accessed January 25, 2026. https://glonus.org/index.php/derivatif/article/view/212.